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Verify that the Black Berry smartphone is correctly provisioned for a data plan The Black Berry smartphone user must have a data plan to send and receive email messages.
Follow these steps to verify that the Black Berry smartphone user has a data plan: Black Berry smartphone users can use the phone, send and receive email messages, PIN messages, SMStext messages, and MMS messages.
A few months back, I opted to upgrade my Bold’s operating system to a leaked version of the Black Berry OS.
Try to duplicate the issue Validate that you understand the symptoms you are experiencing.
For example, send a test email message from an area with optimal wireless coverage.
If you are unable to send or receive email messages, re-sending service books may restore the messaging capability.
To resend service books, complete the following steps: Perform a hard reset A hard reset is similar to restarting a computer that stops responding.